We’re thrilled to welcome you back to the Schottenstein Center. Thank you for doing your part as together we celebrate the return to LIVE and make new memories.
Tickets purchased via ticketmaster are delivered as a SafeTix code. Your phone is your ticket. Make sure your phone is charged with a bright screen. Transfer or accept a transfer and add tickets to your Apple Wallet OR Google Pay IN ADVANCE! Not valid printed on paper OR as a screenshot. Don't have a smartphone? - bring your confirmation email /photo ID to the Box Office the day of the event for assistance.
FACE COVERINGS/ MASKS are required for all guests age 2+. A mask will be provided if needed. Status on masks and ALL health & safety protocols including possibility of vaccine/ covid test requirements is subject to change.
NO BAG POLICY - Bags are NOT permitted except medical bags, diaper bags OR clutches no larger than 8”x 5”x 1”. We suggest leaving most items at home.
Contactless walk-thru security screenings will be in place. All guests are subject to search. In addition to the LIMITED BAG policy, we suggest you leave most items at home. Management reserves the sole right to determine safety hazards. If prohibited or offensive items are found, guests may return them to their vehicle or surrender to Security without return.
The Schottenstein Center has converted to a cashless experience. Purchases can be made with a debit OR credit card. Concession stands also accept mobile wallet options like Apple or Google Pay.
Surfaces are cleaned and disinfected before and after events. The Schottenstein Center has earned GBAC STAR Facility Accreditation.
WARNING: We have taken enhanced health and safety measures to protect you; however, an inherent risk of exposure to communicable diseases such as COVID-19 exists in any place where people gather. Protocols will evolve according to changing standards and health recommendations. By attending an event at the Schottenstein Center, you voluntarily assume all risks related to exposure to COVID-19. We reserve the sole right to modify guidelines and to deny admission or remove anyone whose conduct puts any person or property at risk.
555 Borror Drive
Columbus, OH 43210