Join the Team!
Working at the Schottenstein Center is an exciting and rewarding experience! Members of the Guest Services staff are responsible for security screening, ticket scanning, ushering and providing guest services support. All staff are cross-trained and assigned to different positions at each event - scheduled to work a large mix of athletic contests, concerts, and special events.
Guest Services Part-Time Positions
While our primary duty is to serve guests, many staff members (based on assignment) will be able to see games or events while they work. Other benefits include:
- Free parking when you work
- 50% off items at the concession stand
- Complimentary game tickets (Pending availability) - a pair of tickets for: Football, Women’s Volleyball, Men’s Basketball, Women’s Basketball, Men’s Ice Hockey, Women’s Gymnastics, Wrestling, Men’s Lacrosse, and Baseball.
- Paid annual training programs to stay current on the event and hospitality industry
Interested parties may complete an application at any time (to be kept on file until next Open Interview Session) OR on site at an Open Interview Session. Applicants must attend an Open Interview Session to be considered for a position. There is no “waitlist” to become a Team Member. If you do not attend Open Interviews, your application will be discarded. You may apply again next year. Applications are not kept on file from year to year.
The most convenient area to park for Open Interviews is in the Scarlet Lots adjacent to the Schottenstein Center on the north side. Free parking is available in these lots during Open interviews.
Enter the Schottenstein Center through the Northwest Rotunda - facing Bill Davis Stadium (baseball) near the corner of Borror Drive and Fred Taylor Drive.
Applicants are interviewed in the order that they arrive. Interviews last 15-20 minutes. Arriving first to Open Interviews will not increase your chance of being hired. All applicants have an equal opportunity to be hired.
Following Open Interviews, applicants will be notified via email whether they are being offered a position or declined. Employment is conditional pending a criminal background check and attendance at a mandatory New Hire Orientation training. If you are unable to attend New Hire Orientation, the employment offer will be rescinded. You may apply again the following year.
Applicants must be 18 years of age or older. Applicants must be able to remain in a designated position, which may include standing for several hours at a time, communicate and be approachable, work with a diverse group of people, possibly work outside and complete tasks at the instruction of a supervisor. Applicants should be available for 20+ events per season and are required to attend training sessions.
All applicants will be required to pay a nominal uniform fee. Guest attendant staff are paid, part-time positions that participate in the OPERS retirement program. If you have retired from OPERS, you should check with your retirement plan before applying to become a Team Member.
For questions about positions or hiring, contact Evan Derr at [email protected].