If you have a question about TICKETS ... The Ticket Office (Northeast corner) is open from 9AM-4PM weekdays AND extended hours on event days.
Holiday Closure Hours:
December 12 - Closed
December 22 – Open 9:00am-2:00pm
December 23, 26 & 27 - Closed
December 28, 29 & 30 - Open 12:00pm-4:00pm
January 2 - Closed
LOST & FOUND - To ask about an item after an event, CLICK HERE to submit a Lost Item Report.
We will cross-reference with the list of items found. In most cases, items will be shipped directly to you. Guests are responsible for the mail/ shipping fee.
CALL the WELCOME CENTER at (614) 688-3939 Monday thru Friday 8AM-5PM.
Closed on November 24 & 25, December 22 at 2PM, December 23 & 26 AND January 2.