If you have a question about TICKETS ... The Ticket Office (Northeast corner) is open from 9AM-4PM weekdays AND extended hours on event days.
If you are wondering WHAT TO EXPECT with regard to COVID healthy & safety requirements, CHECK HERE or the individual event page for the latest status. Every event may be different and all protocols are subject to change. Ticketholders will receive a KNOW BEFORE YOU GO message a few days before every event.
By purchasing tickets OR attending an event, you agree to abide by the health and safety measures in effect at the time of the event, which may include, but not be limited to providing proof of vaccination status and/or providing proof of negative COVID-19 test.
LOST & FOUND - To ask about an item after an event, CLICK HERE to submit a Lost Item Report.
We will cross reference with the list of items found. In most cases, items will be shipped directly to you. Guests are responsible for the mail/ shipping fee.
CALL the WELCOME CENTER at (614) 688-3939 Monday thru Friday 9AM-4PM.